In general, a single network hop with packet loss on a traceroute is not a cause for concern. Packet loss tracks the percentage of packets that failed to reach their destination. Note that if you are sending an MTR to a Nexcess server, the destination ISP will be Nexcess. The hops between these groups reflect the internet routers between the two networks. The final hops represent the destination location’s ISP. Note that the first few hops along any route usually represent your ISP, which is the location from which the test was run. Therefore, if you ask our Support Team to investigate such an issue, they may require your public IP address to generate an outbound MTR from one of our facility servers. MTR reports only generate a traceroute in one direction, but the inbound route and the outbound route typically differ from each other. MTR output provides data on two factors: packet loss and latency.
#Mtr traceroute how to
Though a detailed analysis of MTR reports is beyond the scope of this article, it is worthwhile to learn how to avoid common ways of misreading them. This produces a more thorough data sample than traceroute alone, but this superior data sample is only as good as the interpreter. The first part of the solution involves using My traceroute (MTR) over traceroute because the former combines traceroute data with ping output. Because almost every operating system (OS) affords an easy way to initiate a traceroute, untrained individuals tend to see problems when none exist.
Even engineers commonly misread traceroutes. It is far easier to generate a traceroute than to interpret one. If you require assistance installing and running MTR, refer to How to install and use MTR. Learn the basics of interpreting MTR results and how to avoid some of the common pitfalls during analysis.
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